TERMS & CONDITIONS
1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.watchstreet.co/ (“Site”), operated by WATCHSTREET CO. (“we”, “us”, or “our”).
By accessing, browsing, or using this Site, or by placing an order, you agree to be bound by these Terms and all related policies referenced herein. If you do not agree with any part of these Terms, you must not use the Site.
These Terms apply to all visitors, customers, and users of the Site.
For questions regarding our products, pricing, shipping, or policies, please contact us at mail@watchstreet.co.
2. Privacy Policy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you acknowledge that you have read and agreed to our Privacy Policy.
3. Independent Retailer Status
Watchstreet operates as an independent retailer and is not affiliated with, authorized by, sponsored by, or officially connected to any watch manufacturer unless explicitly stated.
All brand names, trademarks, logos, and product identifiers remain the property of their respective owners and are used solely for identification and descriptive purposes.
4. Product Information & Accuracy
We make reasonable efforts to ensure that all product descriptions, images, specifications, and prices displayed on the Site are accurate and up to date. However:
Minor variations in appearance, packaging, or documentation may occur
Product details may change without notice
Errors or omissions may occasionally occur
We reserve the right to correct any inaccuracies, modify product information, or cancel orders affected by errors at our discretion.
5. Pricing, Taxes & Import Duties
All prices displayed on the Site are subject to change without notice.
Unless explicitly stated otherwise, prices do not include customs duties, import taxes, VAT, or clearance fees, which may be imposed by your local authorities. These charges are the sole responsibility of the buyer.
You agree to provide accurate information required for customs clearance and acknowledge that failure to do so may result in delays or additional charges.
6. Orders, Payment & Authorization
By placing an order, you confirm that:
You are legally authorized to use the payment method provided
All billing and shipping information is accurate
You expressly authorize the transaction
We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of suspected fraud, verification failure, pricing errors, or stock unavailability. If payment has already been received, a refund will be issued.
7. Shipping & Risk of Loss
Orders are shipped using our designated logistics partners.
Risk of loss and title to goods pass to the buyer once the shipment is handed over to the carrier.
Delivery times are estimates only and may be affected by customs processing, weather, carrier delays, or other factors beyond our control. We are not liable for delays once the shipment has been dispatched.
If a shipment is returned due to refusal, failed delivery, or incorrect address details, associated costs may be deducted from any refund.
8. Insurance & Transit Claims
Some shipping methods include carrier-provided insurance. In the event of loss or damage during transit:
Claims must be filed with the carrier
We may assist you in submitting required documentation
Claim processing timelines are determined by the carrier and may take several weeks
Approved claims may result in a refund or replacement, at our discretion.
9. Warranty & Parallel Import Notice
Products sold on Watchstreet may be sourced through parallel or independent distribution channels.
As a result:
Manufacturer warranties may not apply
Packaging or documentation may vary
Authorized service centers may decline service
Where applicable, Watchstreet provides its own store-backed warranty, subject to the terms outlined in our Warranty Policy.
Warranty coverage applies only to manufacturing defects and does not cover misuse, accidental damage, wear and tear, water damage, unauthorized repairs, or improper handling.
10. Returns, Exchanges & Replacements
Returns, exchanges, and replacements are governed by our Returns & Exchanges Policy, which forms part of these Terms.
Items must meet eligibility requirements stated in that policy. Requests must be submitted within the specified timeframes.
11. User Accounts
You are not required to create an account to place an order. If you choose to create one, you are responsible for maintaining the confidentiality of your login details and all activity under your account.
12. Website Availability
We aim to keep the Site available at all times but do not guarantee uninterrupted access. Temporary interruptions may occur due to maintenance, updates, or technical issues.
13. User Submissions
Any content or materials you submit to us (including messages, reviews, or feedback) may be used by Watchstreet for operational or promotional purposes, provided personal identifying details are not disclosed without consent.
You agree not to submit unlawful, defamatory, abusive, or harmful content.
14. Third-Party Links
The Site may contain links to third-party websites for convenience. We do not control or endorse these websites and are not responsible for their content, policies, or practices.
15. Limitation of Liability
To the maximum extent permitted by law, Watchstreet shall not be liable for any indirect, incidental, consequential, or special damages arising from:
Use or inability to use the Site
Purchase or use of any product
Delays, interruptions, or technical failures
Errors or omissions in content
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.
16. Indemnification
You agree to indemnify and hold harmless Watchstreet, its officers, employees, affiliates, and partners from any claims, losses, damages, or expenses arising from:
Your breach of these Terms
Your misuse of the Site
Violation of applicable laws or third-party rights
17. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you violate these Terms or engage in unlawful or harmful conduct.
Provisions which by their nature should survive termination shall remain in effect.
18. Force Majeure
We are not liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, strikes, war, government actions, system failures, or carrier disruptions.
19. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of Australia.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Australia, except where consumer protection laws require otherwise.
20. Dispute Resolution
Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes in good faith through informal negotiation.
Nothing in this section limits your right to pursue claims through applicable consumer tribunals or small claims courts where legally permitted.
21. Changes to These Terms
We may update these Terms from time to time. Changes take effect once published on this page. Continued use of the Site after updates constitutes acceptance of the revised Terms.
22. Contact Information
For questions or concerns regarding these Terms, please contact: