PARALLEL IMPORTS
At Watchstreet, we provide collectors with access to genuine, high-quality timepieces through the parallel import channel. Parallel-import watches are legally sourced from authorized international suppliers and are fully compliant with Australian import and trade regulations.
What Is a Parallel Import?
A parallel import (sometimes referred to as a “grey market” product) is a genuine, brand-name product that is sourced through independent distribution channels rather than directly from the brand’s authorized retail network in a specific country.
These products are legally manufactured by the original brand and are authentic in every respect. The difference lies only in the distribution path, not in the product itself.
Are Parallel Imports Legal?
Yes. Parallel importing is legal in many countries, including Australia, provided the products are genuine and lawfully sourced.
Parallel imports allow consumers access to competitively priced goods while maintaining authenticity and quality.
Why Watchstreet Offers Parallel Imports
We source watches globally through trusted and reputable suppliers. This approach allows us to:
Offer competitive pricing
Access a broader range of models
Reduce traditional retail markups
Operate independently from brand-controlled pricing structures
This sourcing model allows us to pass value directly to our customers while maintaining product authenticity.
Are Parallel Import Watches Genuine?
Yes. All watches sold by Watchstreet are genuine products manufactured by their respective brands.
Every watch is inspected and verified before being listed to ensure authenticity, condition, and functionality.
We do not sell replicas, counterfeits, or imitation products.
Warranty Information
Because parallel-imported watches are not supplied through official brand distributors, manufacturer warranties may not apply.
To support our customers, Watchstreet provides its own store-backed warranty, which covers eligible manufacturing defects during the stated warranty period.
Full warranty terms are available on our Warranty page or upon request.
Packaging & Documentation
Where available, watches are supplied with original presentation boxes, manuals, tags, and documentation. However, packaging and included materials may vary depending on source and model.
This does not affect the authenticity or functionality of the watch.
Servicing & Support
Servicing and repairs for parallel-import watches can be carried out by qualified independent watchmakers or authorized service centers (fees may apply).
Our support team is available to assist with guidance regarding servicing and warranty claims where applicable.
Transparency & Trust
At Watchstreet, we believe in clear communication and informed purchasing decisions. Our parallel import policy exists to ensure you understand exactly how our products are sourced and what to expect when buying from us.
If you have any questions about sourcing, warranties, or authenticity, we encourage you to contact us before placing an order.