PRIVACY POLICY

This Privacy Policy explains how Watchstreet Co. (“Watchstreet”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or use https://www.watchstreet.co (the “Site”).

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data only when necessary to operate our business, fulfill orders, comply with legal obligations, or improve your experience.

1.1 Information You Provide to Us

When you interact with our Site, you may provide:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment-related information (processed securely by third-party payment providers)

  • Order details

  • Messages or inquiries sent to us

  • Reviews or feedback

  • Account login details (if you create an account)

2. Automatically Collected Information

When you visit our Site, certain technical information is collected automatically through cookies, log files, and similar technologies, including:

  • Date and time of visit

  • Pages viewed

  • Referring URL

  • IP address

  • Browser type and version

  • Device type and operating system

  • Approximate location

  • Website interaction data

This data is used for security, analytics, website functionality, and performance optimization.

3. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds under the GDPR:

  • Contract performance (Art. 6(1)(b)) – to process orders, payments, deliveries, and customer support

  • Consent (Art. 6(1)(a)) – for newsletters or optional marketing

  • Legal obligation (Art. 6(1)(c)) – accounting, tax, and regulatory compliance

  • Legitimate interest (Art. 6(1)(f)) – fraud prevention, security, analytics, and service improvement

4. Use of Your Information

We use your information to:

  • Process and deliver orders

  • Communicate about purchases or inquiries

  • Prevent fraud and unauthorized transactions

  • Improve website functionality and user experience

  • Provide customer support

  • Send marketing communications (with consent)

  • Comply with legal and regulatory obligations

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze website usage.

Types of cookies used:

  • Essential cookies – required for website operation

  • Performance & analytics cookies – help us understand usage patterns

  • Marketing cookies – used to display relevant advertising

You may control or disable cookies via your browser settings. Some features may not function properly if cookies are disabled.

6. Analytics & Advertising Tools

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google may collect data such as IP address, browser type, and usage behavior.

You can opt out via Google’s opt-out tools.

Google Ads & Remarketing

We may use Google Ads and remarketing features to display relevant ads. Cookies are used to show ads based on prior visits. You can manage ad preferences via your Google account.

7. Social Media Plugins

Our website may include social media features or links (e.g. Facebook, Instagram, Pinterest, X, WhatsApp).

These platforms may collect data independently when you interact with their plugins. We do not control how third parties process your data. Please review their respective privacy policies for more information.

8. Payments

Payments are processed securely by third-party payment providers (such as PayPal or card processors). We do not store full credit card details on our servers.

Payment providers may process your data according to their own privacy policies and may perform fraud or credit checks where required.

9. Data Sharing & Disclosure

We may share personal data only when necessary with:

  • Shipping and logistics partners

  • Payment processors

  • Fraud prevention and risk management providers

  • IT and hosting service providers

  • Legal or regulatory authorities (when required by law)

We do not sell your personal data.

10. Marketing Communications

You may receive marketing emails only if:

  • You have opted in, or

  • You made a purchase and applicable law allows follow-up communication

You can unsubscribe at any time using the link in our emails or by contacting us at mail@watchstreet.co.

11. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill contractual obligations

  • Comply with tax, accounting, and legal requirements

  • Resolve disputes

  • Prevent fraud

Once retention is no longer required, data is securely deleted or anonymized.

12. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where legally permitted)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at mail@watchstreet.co.

13. Account Deletion

You may request deletion of your account and associated personal data by emailing us. Some information may be retained if required by law (e.g., tax or accounting records).

14. Data Security

We use industry-standard technical and organizational security measures to protect your data, including:

  • SSL (HTTPS) encryption

  • Secure servers

  • Restricted access controls

  • Regular system monitoring

While no system can guarantee absolute security, we take reasonable steps to safeguard your information.

15. Phishing & Fraud Awareness

Watchstreet will never ask you to provide passwords, payment details, or sensitive personal information via unsolicited emails or messages.

If you receive suspicious messages claiming to be from us:

  • Do not click links

  • Do not open attachments

  • Do not provide information

  • Contact us immediately at mail@watchstreet.co

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Site means you accept the updated version.

17. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

mail@watchstreet.co